Our Frequently Asked Questions are designed to give you additional information about HeatSafe products and solutions. We understand that not every question can be answered, but it is a good first resource. If you have additional questions please feel free to Contact Us directly for more information.
HeatSafe is the residential product line of Heat Trace, Ltd. Heat Trace has been constructing self-regulating heating cables for over 40 years, and in this time has become the technical leader in the field. HeatSafe focuses on the 3 stated goals of: Safety, Performance, and System Life.
There are not very many companies in the world with the capability and technical experise to manufacture high quality self-regulating heating cables. All cables are constructed in the United Kingdom, by Heat Trace, Ltd., recognized as the industry technical leader. Individual systems are - when possible - assembled locally in the country of installation.
Any of our Pre-Assembled Kits should be shipped within 3 business days. For custom designed systems, we aim to ship within 7 business days, as the system must be constructed and tested prior to shipping to ensure safety and proper functionality.