Purpose of policy
This policy describes how Heat Trace Limited collects and processes your personal data through your use of this website.
We may change the terms of this policy from time to time. This version is dated May 2018.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this policy.
How is your personal data collected?
We use different methods to collect data from and about you including through:
How we use your personal data
We will only use your personal data where the law allows us to, including in the following circumstances:
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
Disclosure of your personal data
We do not sell, distribute or otherwise make personal data commercially available to any party, except as described in this policy or with your prior permission.
We may have to share your personal data with:
Protection of your personal data
We take the security of the personal data we hold seriously. Policies and procedures are in place to safeguard it from loss, misuse and improper disclosure.
All data is stored on a UK server where the website is hosted. These servers comply with UK Data Centres, EU Laws and General Data Protection Regulations.
We also have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
For how long will we use your personal data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, regulatory or reporting requirements. To determine the appropriate retention period for personal data, we consider:
If you have opted out of receiving future publications from us, your contact details will remain on our opt-out list to prevent you from receiving any further publications from us.
Your legal rights
We assume responsibility for keeping an accurate record of personal data once you have submitted the information. Please inform us of any changes to your information.
You are entitled to:
To exercise any of the above rights please contact Heat Trace Limited at: firstname.lastname@example.org
We may need to request specific information from you to help us to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
The cookies do not hold any personal data and are purely used to retain the session for when the user is logged through random identifiers created from the site. When each session closes that cookie becomes redundant.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.
Third party websites and social media platforms
You may wish to participate in the various social media platforms utilised by us. However, we do not accept any responsibility for any personal information that you share on such platforms that is subsequently used, misused or otherwise appropriated by another user.